Banquet Room Policies
Banquet Room Policies
Reservations
Persons reserving a banquet room must be at least 18 years or older and assumes responsibility for their group and condition of the room after group has left the premises. Banquet rooms are reserved for exclusive use of the reserving group. Banquet rooms may not be opened to the public and collections of fees are prohibited.
A room rental fee is required at the time of reservation. Room setup requirements and a guaranteed number of guests must be provided 10 days prior to the event.
Refunds & Rescheduling
Refunds will be issued only if the cancellation is made at least 30 days prior to the reservation date. Reservations may be rescheduled with 30 days or more notice. Refunds will not be issued due to inclement weather.
Reserved Conduct & Bylaws
All Great Parks’ bylaws and regulations apply to reserved areas. Great Parks Rangers may terminate occupancy or remove individuals from the area with no refund or credit at their sole discretion. Conduct that could endanger the welfare of others or infringe on other’s enjoyment will not be tolerated.
Room Setup
Tables, chairs and linens are set up in accordance with guest specifications prior to the start of the event and cannot be reset during the event.
Check-Out & Clean-Up
The reserving party is held responsible for any damage to the area and for cleanup. All garbage must be placed in provided receptacles. The person/group reserving the banquet room is responsible for removing all personal items, food and decor by the designated departure time.
Motor Vehicle Permits
Reservation fees include park entry for invited guests.
Smoking Policy
Smoking is prohibited in all indoor spaces.
Menus & Beverages
Due to existing licensing restrictions, guests may not provide their own food or beverages. Food must be provided by a licensed catering service. All beverages, including alcohol, must be purchased from Great Parks and consumed on the premises. Alcohol service stops 30 minutes prior to the end of a scheduled event.
Catering
Please notify Great Parks a minimum of 30 days prior to your event of your chosen licensed and insured caterer. Notify us by clicking HERE to complete the Vendor Permission Form. Approved caterers are responsible for full service, including dishware, silverware, serving utensils, buffet setup and cleanup. Caterers must remain onsite during your event, from setup to cleanup. Caterers have access to the kitchen area for delivery and staging, however, no on-site cooking or equipment use is permitted.
Vendors, Rental Equipment & Amplified Sound
The following must be pre-approved by Great Parks at least 15 business days prior to event date: DJs/live music; equipment deliveries; dance floors; etc. Deliveries must be made during the period of occupancy with a member of the reserving group present. All equipment must be removed from the premises before final departure. Click HERE for the Permission for Vendor/Rental Equipment/Amplified Sound form.
Decorations
Table centerpieces with enclosed candles are permitted. Helium balloons are not permitted. Decorations affixed to walls, glitter decorations and confetti are not permitted. All decorations must be removed immediately following the event.
Miscellaneous
Participation in group gathering events or activities may result in injury or contracting illnesses including communicable diseases such as influenza, MRSA, Coronavirus etc. Reserving a rental space at any location within Great Parks of Hamilton County is at your own risk.
As a matter of courtesy, our guests are to exercise good sense and respect for others. Please remember that we enforce our policies to protect our guests and the parks.
Tipping
Great Parks of Hamiton County is a government agency; staff and volunteers cannot accept tips or gratuities of any kind.
Pets
Pets are not permitted in indoor spaces.
Emergency
In case of emergency, dial 911. For non-emergency response by Rangers, call 513-521-3980 or 513-825-2280.
Questions
For questions regarding the above guidelines, call Guest Relations at 513-521-7275 for assistance.